Policy

Return And Order Policy

Ordering with Crab Country Gourmet

Crab Country Courmet delivers the freshest meals by shipping our products by FedEx overnight. We ship from Maryland to any of the 48 contiguous United States. Your order will arrive when you want it, Tuesday-Friday delivery. When you place your order you have the option to select your delivery day (as early as next day). If your order is placed before 11:00am EST, your food could arrive as early as the next day via FedEx overnight. If your order is placed after 11:00am, it will be shipped out the following day, overnight. Choose your delivery date on checkout. Once your order has shipped, you will receive an email from FedEx with your tracking number so you can track your order.

Please Note: Shipping is NOT available to PO Boxes

Product Guarantee & Retun Policy

We stand behind our products...

If your order is spoiled or damaged due to negligence by Crab Country Gourmet or UPS/FedEx, we will replace it free of charge. If you receive an order that you suspect is spoiled, please do not discard the contents. We may request that the order be returned for inspection. If you are dissatisfied with your order, you must notify us within 24 hours after receipt.

Please contact us 24 hours a day, 7 days a week using the form on the Contact Us page. Please make sure to include as much order information as possible, to help us expedite your request.

Thank you,

Crab Country Gourmet